This support article guides account holders on how to start a session they've invited people to.
SecureVideo has three different video platforms integrated: Zoom, One-Click, and VSee.
- Zoom was set as the default video engine for new accounts starting May 2016, for greater quality in group sessions and challenging network environments.
- One-Click was introduced in October 2020 as an easy, no-install solution
- SecureVideo began in 2013 with VSee, and continues to support it as a video solution that allows for modular window control and session recording.
We also have an option of a Hybrid account between Zoom and One-Click, where the video engine can be changed on a per-meeting basis. Please contact our sales team with any questions at [email protected].
If you are unsure which platform you are using, check the lower left hand corner of your Dashboard to see if the button says "Install Zoom" or "Install VSee". If there is no install button, and/or the session shows "One-Click" on the meeting panel or page, then it is a One-Click session.
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